Emma Hoyle Design Privacy & Cookie Policy

 

At Emma Hoyle Design, we understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“Our Site”)

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

What does this Policy cover?

This Privacy Policy applies only to your use of this website. From time to time there may be links from this site to another, including Instagram and Facebook. We have no control over how other websites collect/use/store/share your data and advise that you refer to their own Privacy Policies for further details.

 

What are your rights?

Under GDPR, you have the following rights:

1. The right to be informed about the collection and use of your data.

2. The right to access the data that we hold on you.

3. The right to change any inaccurate data that we may hold about you.

4. The right to ask for any/all data that we hold about you to be deleted.

5. The right to object to your data being used by us in a particular way.

If you are dissatisfied in any way, please let us know and we will try to rectify the problem. You have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

 

What information do we collect?

Depending upon your use of Emma Hoyle Design, we may collect some or all of the following information.

Personal data means any information capable of identifying an individual.

We or Wix may process the following categories of personal data about you:

• Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.

• Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details. We process this data to supply the services you have purchased and to keep records of such transactions.

• Marketing Data that includes data about your preferences in receiving marketing from us and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you.

 

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a service but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@stellarpa.co.uk.

 

How do we collect your information?

We may collect data directly through emails, messages and contact forms. We may automatically collect data through the use of WIX website cookies. Please see our Cookies policy for more details.

 

Communication

We may contact you to notify you regarding the business you wish us to conduct, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed. We will do this via email, telephone, text messages and postal mail.

We will only send marketing correspondence with your permission. Marketing correspondence may include, polling your opinions through surveys or questionnaires, sending updates about our company. You will be asked to ‘opt in’ to our marketing and may opt out at any time by contacting us – emma@stellarinteriordesign.co.uk

 

Sharing your data

We will only share your data if necessary to carry out a contract between us and yourself – For Example, use of a post/courier service if that is required for us to conduct the business you have set for us.

We will not intentionally give/sell your data to any third parties.

 

We may share your data with the parties set out below:

• Service providers who provide IT and system admin services.

• Police, under the instruction/ guidance of lawyers.

 

Data Security

We have measures in place to prevent data being accidentally lost, accessed or altered with permission. We only allow access with partners who have a need to know and on the understanding that they must keep it confidential.

Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

Data Retention

We will only keep data for as long as necessary to fulfil the purposes we collected it for. We may keep data for legal, accounting and reporting purposes as required.

 

Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

Cookies Policy

Before Cookies are placed on your computer or device, you will be shown a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

 

Cookies and Wix

Cookies are small pieces of data stored on your browser, usually to keep track of your movements and actions on the site.

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

The table below shows which cookies Wiz places on Wix sites:

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Any Questions

If you have any questions about this privacy & cookie policy,

Please contact us at emma@stellarinteriordesign.co.uk